Telehealth feature simplifies communication between patients and providers


28 Sep Telehealth feature simplifies communication between patients and providers

Appreciation of the tools that facilitate effective communication with your patients and employees without being face to face has never been greater. Technology has become a permanent fixture in the meetings reality.

Telehealth has quickly become an important functionality that supports continuity of care for patients while keeping providers and staff safe and HIPAA compliant. According to McGuireWoods Consulting publication, CMS proposes to expand Telehealth benefits permanently for Medicare beneficiaries.

What is a Telehealth?

Telehealth accommodates many different ways patients can contact their medical care providers without being within each other's sight or presence. It is often two-way audio-video communication that takes place in real-time, also known as virtual visits.


Which conditions are suitable for Telehealth?

  • Chronic Care Management
  • remote patient monitoring
  • follow-ups
  • medications monitoring & refill
  • lab or imaging results review
  • pre and post surgical consultations

    What are the benefits of using Telehealth?
  • increased patient access
  • improved practice efficiency
  • increased provider revenue
  • increased in patient and provider satisfaction
  • decreased no-shows, cancellations, patient wait times, and lost visit revenue
  • empowering providers to get reimbursed for their time.

    Many different specialties including primary care, nephrology, orthopedics, dermatology, neurology, cardiology etc. are suitable for Telehealth. This way of remote communication proved its benefits and it looks like it’s here to stay for longer.

    As advised by McGuireWoods Consulting, “CMS proposed permanently extending the availability of certain telemedicine services after the COVID-19 public health emergency (PHE) ends, giving Medicare beneficiaries access to health care, particularly in rural areas where access to health care providers may otherwise be limited.


We also read that “CMS is proposing to permanently allow some telehealth services, including home visits for the evaluation and management of a patient (in the case where the law allows telehealth services in the patient’s home), and certain types of visits for patients with cognitive impairments. CMS is seeking public input on other services to permanently add to the telehealth list.”

Read more information on the proposed rule here.

As Medicare is making substantial progress towards enhanced Telehealth reimbursement, Gaia reaffirms its commitment to dialysis industry by responding to market needs and trends.

We continue to enhance our functionality in order to bring you the “best-in-class” EHR Software, including forthcoming web-based Physician Rounding and Patient Portal with integrated Telehealth where care teams are able to communicate effectively with patients without in-person interaction.